WhatsApp will save you on electricity bills! You won't have to visit the electricity department if your bills are too high; save this number

Geysers and heaters consume the most electricity in winter, and electronic appliances like ACs consume the most electricity in summer. It's normal for these appliances to increase your electricity bill. 

However, sometimes, even when these appliances are used little or not at all, your electricity bill is much higher than expected. In such cases, errors in the electricity bill, meter reading errors, or a technical problem with the system can often be the cause. If this is happening to you, it's important to take immediate action rather than ignoring it.

If you notice a discrepancy in your bill, take immediate action.

If you notice an error in your electricity bill, an excessive bill, an incorrect charge, or a false promise, there's no need to worry. You no longer need to visit government offices or stand in queues for hours. 

The good news is that you can file a complaint online from the comfort of your home. Even if your electricity bill doesn't arrive at your home, you can still complain.

The government itself provided information about the complaint.

The Consumer Affairs Department of the Central Government has informed the people about this facility through its official X (earlier Twitter) account. 

Through the tweet, it has been told that if there is any mistake in any kind of bill, discrepancy in prices is seen or any false promise has been made, then immediately contact the National Consumer Helpline. The department has also clarified that people can register their complaint through both call or WhatsApp.

You can contact us on these numbers.

According to information released by the government, the toll-free number for the National Consumer Helpline is 1915. The number for complaints via WhatsApp is 8800001915. 

Registering electricity bill-related issues through these numbers has become easier than ever. Notably, consumers across the country can benefit from this service.

Easy way to register a complaint through WhatsApp

Filing a complaint through WhatsApp is very simple. To do this, you can first save the number 8800001915 on your phone. After that, open WhatsApp, go to the New Chat option and send a message to this number. 

If you don't want to save the number, there is no need to worry. The number will appear as soon as you paste it into the New Chat search bar in WhatsApp. After clicking on the number, you just have to type "Hi" and send it. 

After this, you will be presented with a few options, from which you will have to click on Register Grievance. Next, you will have to fill in your name, mobile number, state, and other necessary information related to the complaint. 

You will also have to mention the type of bill you are complaining about. After providing all the information, your complaint will be registered.

Complaints about other bills, not just electricity bills.

It's important to know that this facility isn't limited to electricity bills. You can report any bill-related issue on this National Consumer Helpline number. 

Its purpose is to make resolving consumer issues easier and faster. If a complaint is filed promptly, even an incorrect bill can be resolved quickly.

This government initiative is proving to be a major relief for consumers

Now, there's no need to download an app or visit a website and fill out a form. Simply by filing a complaint via WhatsApp, you can resolve your electricity bill or any other billing issue.